Privacy Policy

Privacy Policy

This Privacy Policy describes how www.ghoutlet.co.nz (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.

Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

1. Device Information

When you browse our online store, we automatically collect information about your device, including:

  • Web browser details, IP address, time zone, and installed cookies.

  • Web pages or products viewed, referring websites/search terms, and how you interact with the Site.

Technologies used:

  • Cookies: Data files placed on your device. For more information or to disable cookies, visit allaboutcookies.org.

  • Log files: Track actions occurring on the Site, collecting data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels: Electronic files used to record information about browsing behavior.

2. Order Information

When you make or attempt to make a purchase, we collect:

  • Name, billing address, and shipping address.

  • Payment method details.

  • Email address and phone number.

How We Use Your Personal Information

We collect and use your personal information in accordance with the New Zealand Privacy Act 2020 to:

  • Fulfill orders: Process payments, arrange shipping, and provide invoices and order confirmations.

  • Communication: Contact you regarding orders, customer support, or updates.

  • Risk & Fraud Screening: Monitor orders and IP addresses for potential risk or fraud.

  • Marketing & Store Optimization: Provide targeted advertising or promotional messages (where you have opted in) and assess the performance of our store and marketing campaigns.

Sharing Your Personal Information

We share your personal information with third-party service providers who assist us in operating our business and delivering services to you:

  • Shopify: We use Shopify to power our online store. Read more about how Shopify processes personal data at Shopify Privacy Policy.

  • Analytics: We use Google Analytics to understand how our customers interact with the Site. Read Google Privacy Policy or opt out via Google Analytics Opt-out.

  • Payment & Delivery Partners: We share necessary order details with payment gateways and local courier/shipping services to process payments and deliver your items.

  • Legal Obligations: We may share personal information to comply with applicable New Zealand laws, regulations, subpoenas, search warrants, or lawful requests for information.

Targeted Advertising

We use your personal information to provide you with targeted advertisements or marketing communications we believe may interest you.

To learn more about how targeted advertising works, visit the Network Advertising Initiative (NAI).

Opt out of targeted advertising directly:

Do Not Track

Please note that we do not alter our Site’s data collection practices when we detect a Do Not Track signal from your browser.

Your Rights (New Zealand Privacy Act 2020)

Under Information Privacy Principles 6 and 7 of the New Zealand Privacy Act 2020, you have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that any incorrect, out-of-date, or incomplete personal information be updated or corrected.

If you wish to exercise these rights, please contact us using the details below.

Data Retention

When you place an order through the Site, we retain your Order Information for our records to fulfill legal and accounting requirements, unless and until you ask us to delete this information.

Changes

We may update this Privacy Policy from time to time to reflect changes in our operational practices or for legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

  • Email: admin@girlhut.co.nz